Job Details

FT Customer Support Representative (Work From Home)[Customer Service / Remote] - Anywhere in U.S. / $15-hr / Benefits (Medical-Dental-Vision-401k-PTO) / Schedule may include SaturdaysAs a Customer Support Rep you'll:Handle inbound/outbound phone calls, emails, and chats from online customersProcess online orders, returns, replacements, adjustments, warranties, and installationsUnderstand and resolve customer questions, concerns, issues, and needsProvide telephone and email follow-up to ensure 100% customer satisfactionCompany InformationSimpleTire is a B2B technology-enabled platform that connects all the participants in the tire industry to drive better consumer experience and improve efficiencies. Manufacturers, distributors, tire installers, national retailers, clubs, and fleets all engage on the SimpleTire platform to help deliver an improved experience to the online consumer - all the way from researching to buying to installing tires. Proprietary technology, actionable data insights, and unique talent all relentlessly focus on reinventing tire replacement to make it 'way simple, way better.'SimpleTire sells tires in all categories, including Passenger, Light truck, Commercial, Agriculture, OTR, Industrial, ATV, Antique, and various specialties. Three primary sales channels include:Direct to Consumer business led by our flagship site (simpletire.com)B2B channel servicing national retailers and clubsFleets and special programs with installers and distributorsOne of the fastest growing companies in the tire industry, SimpleTire has been recognized as the best place to work for 2 years in a row. It is our commitment to creating an inclusive and highly collaborative work environment that facilitates the sharing of new ideas. A special family-like culture that celebrates diversity and brings together experts in technology and the tire industry in an agile, fast-paced environment filled with innovation.For more information, please visit: www.simpletire.com .#J-18808-Ljbffr