Job Details

Primary Job Title:
Phlebotomist Patient Services Representative

Alternate/Related Job Titles:

• Phlebotomy Technician
• Patient Services Specialist
• Laboratory Services Representative
• Clinical Phlebotomist
• Specimen Collection Technician

Location:
Springfield, MO

Onsite Flexibility:
Onsite

Contract Details:

• Position Type: Contract
• Contract Duration: 3 months
• Start: August 24, 2025
• End: November 30, 2025
• Shift/Hours: 8:00 AM - 4:30 PM Central Time (Day Shift)

Job Summary:
The Phlebotomist Patient Services Representative (PSR II) serves as the frontline representative to patients arriving for diagnostic services. This role involves drawing quality blood samples and preparing specimens for laboratory testing while maintaining a patient-centered and professional environment. This position emphasizes accuracy, trust-building, and process excellence in all aspects of patient interaction and specimen handling.

Key Responsibilities:

• Draw high-quality blood samples from pediatric, geriatric, and general populations.
• Prepare collected specimens for lab testing following established protocols.
• Verify patient identification and labeling accuracy post-venipuncture.
• Maintain a clean, professional, and safe environment in patient service settings.
• Document and maintain accurate records related to specimen collection and patient interactions.
• Flexibly cover multiple Patient Service Center and In-Office Phlebotomy locations with minimal notice.
• Comply with all organizational policies, including safety and dress code standards.
• Communicate openly and professionally with patients, peers, and supervisors.

Required Experience:

• Minimum 3 years of phlebotomy experience, including pediatric and geriatric draws.
• At least 2 years working in a Patient Service Center environment.
• Prior experience with keyboard/data entry systems.
• Experience delivering customer service in retail or healthcare settings.

Nice-to-Have Experience:

• Medical assistant or paramedic training.
• Previous experience in high-volume clinical environments.
• Familiarity with confidential medical documentation procedures.

Required Skills:

• Superior phlebotomy technique and specimen handling.
• Strong attention to detail in a fast-paced environment.
• Ability to work independently with minimal supervision.

Preferred Skills:

• Pediatric and geriatric phlebotomy expertise
• Data entry proficiency
• Conflict resolution and customer-facing communication
• Adaptability to last-minute scheduling changes
• Safe and responsible driving practices (if travel required)

Additional Skills:

• Knowledge of confidentiality standards
• Ability to multitask in high-volume scenarios
• Reliable transportation and valid driver's license (if applicable)
• Flexibility for weekends, holidays, and overtime
• Adherence to standard operating procedures and policies

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, they offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, they're committed to a healthier world, inclusive care, and building value for all stakeholders.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

Job Number: 25-24862
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