Job Details

CENTRALIZED SCHEDULING REPRESENTATIVE - Springfield, Missouri. Centralized Scheduling Representatives work in an office / call center environment answering calls for first time clients in order to schedule outpatient and psychiatric services. They are a vital part of the organization and deliver the first impression our clients receive of Burrell. This is a full-time position with benefits. Monday-Friday 8 am-5 pm shifts may be available. $15/hour. Job duties:Answer all Referral Office calls; disburse calls to appropriate staff as needed. Screen all customer contacts for service need up to and including crisis, process calls accordingly. Scheduling customers for their first-time appointment for Outpatient and Psychiatric Services. Check availability for Initial Visits, Rafins, and Intra-Agency Requests for Concurrent Services for Outpatient and Psychiatric providers in the Southwest Region. Maintain appointment system and schedule clients appropriately. Perform all clerical tasks relat...Call Center, Representative, Scheduling, Customer Service, Business Services