Job Details

Join to apply for the Department Manager role at McDonald's

1 week ago Be among the first 25 applicants

Join to apply for the Department Manager role at McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This role is vital to the operations within the restaurant because youll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonalds standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team
  
  

To Be a Successful Shift Manager, Youll Need

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment
  
  

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Managers responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCaf and Drive-Thru areas are organized for the best service.

The Kitchen Department Managers responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Managers responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This managers responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. Were looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonalds environment. You must be 18 years or older to be a manager in our restaurants.

Additional Info

Along with competitive pay, a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including:

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage available
• Free Uniforms
• Short- and Long-Term Disability, life and accident insurance available
• Free Meals while working
• Discounts to Local Area Attractions
  
  

This job posting contains some information about what it is like to work in a McDonalds restaurant, but it is not a complete job description. People who work in a McDonalds restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Restaurants

Referrals increase your chances of interviewing at McDonald's by 2x

Get notified about new Department Manager jobs in Ozark, MO.

General Manager - Apply for Future Openings!

Ozark, MO $45,000.00-$50,000.00 1 month ago

Springfield, MO $96,000.00-$134,500.00 1 day ago

Assistant Manager - West Springfield, MO

Springfield, MO $15.45-$18.45 6 months ago

Supv, Transportation Training and Compliance

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr