Job Details

Learning Consultant Experienced Agents

The Learning Consultant Focus: Experienced Agents plays a critical role in driving early success and long-term retention for experienced agents affiliating with Coldwell Banker Realty. This role blends 1:1 coaching, small group facilitation, and strategic support for local leadership to ensure agents are productive, connected, and aligned to Coldwell Banker's value proposition from day one.

Core Responsibilities

Experienced Agent Onboarding Support (70%):

• Deliver personalized onboarding experiences for experienced agents during their first 90 days.
• Facilitate 1:1, small group, and cohort-based sessions to drive productivity and system adoption.
• Identify key agent needs and coordinate with field leaders to ensure a seamless transition.
• Execute against the national onboarding framework while customizing for market and agent nuance.
• Contribute to ongoing optimization of the "Reimagine 25" onboarding strategy.

Regional President Liaison (20%):

• Serve as a strategic partner to Regional Presidents and RVPs by sharing trends and insights from the field.
• Participate in leadership meetings and support local initiatives by sourcing learning tools and training resources.
• Ensure leaders are informed and equipped with the latest learning and development updates.

Cross-Enterprise Collaboration (5%):

• Collaborate with other learning teams, including Sotheby's International Realty support.
• Maintain consistency of messaging, programming, and onboarding experience across brands.

Ongoing Experienced Agent Communications (5%):

• Facilitate warm hand-offs to managers once onboarding is complete.
• Maintain an open line of communication to field questions and reinforce adoption.
• Ensure smooth transition from onboarding to ongoing support.

Success Measures:

• Accelerated agent production within first 90 days.
• Positive onboarding experience and engagement scores.
• Increased adoption of Coldwell Banker tools and services.
• Improved agent retention in the first 12 months.
• Field leader satisfaction with onboarding partnership and support.