Job Details

Ready for a Mission That Matters?

Hello, superstar!Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine - you're a vital part of a diverse and inclusive team dedicated to making a difference .
The Mission

As a Customer Advocate, you'll be a healthcare hero for 50 to 70 people every day. You'll navigate the world of primary care doctors , medications , appointments , and benefits like a pro, armed with your knowledge and amazing social skills .
And the best part? You'll make a real impact on people's lives .
The Details
• Full-time position, Monday through Friday (because we all need a little weekend! )
•8-hour shifts between 8:00 a.m. and 8:00 p.m. EST
• 5-week intensive orientation (don't worry, we've got your back every step of the way! )
Your Secret Weapons
• A great ear for listening and a knack for finding solutions
•Ability to juggle multiple tasks like a pro
• Passion for helping others and brightening their day
Your Arsenal
• High school diploma (bonus points if you've got a degree! )
• At least 1 year of experience in insurance operations
•Tech-savvy and confident navigating our web-based systems
• Detail-oriented with strong follow-through
The Cherry on Top
•Experience in healthcare/insurance
• Background in social work, behavioral health, or similar fields
• A customer service ninja with amazing problem-solving skills
Why DVS?
•Competitive pay and amazing benefits
• Veteran-owned, nationally recognized company
•Real opportunities for growth and professional development
What are you waiting for?

If you're ready for a mission that matters...
Let's do this!

Start: TWO groups starting either October 6th or 20th, 2025
Training: 8:00 a.m. - 4:30 p.m. (5 weeks)
Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday
All times are Eastern Standard

A pre-employment drug screening and criminal background check are required prior to employment.