Job Details
Infrastructure Engineer
2025-10-31 sunrise systems Springfield,MO
Description:
Job Requirements:
Education Requirements:
Contact:
Vinay Kumar ...@sunrisesys.com Direct: (732) ###-####| URL:
Job Title: Infrastructure Engineer
Job ID: 25-10849
Location: Springfield, MO 65803
Duration: 36 Months On W2 Contract
*** Visa sponsorship is not available, now or in the near future, for this position***
*** Please note a drug test is required since there is driving client equipment***
This position is for Springfield, MO but there could involved some travel to Coffeyville, Kansas. The only client equipment they might drive is a Gator / Golf Cart at times.
1st Shift
Major Purpose:
Provides day-to-day operational support for a computing environment (computer center, unit computing, a community of users, etc.), to contribute to the smooth running of that environment. Procedures are generally well-established. Support activities generally require a good, basic technical background while also being administrative in nature. Performs/monitors processes or operations that are reasonably stable and/or which often require choices between several options.
Job Description:
Job ID: 25-10849
Location: Springfield, MO 65803
Duration: 36 Months On W2 Contract
*** Visa sponsorship is not available, now or in the near future, for this position***
*** Please note a drug test is required since there is driving client equipment***
This position is for Springfield, MO but there could involved some travel to Coffeyville, Kansas. The only client equipment they might drive is a Gator / Golf Cart at times.
1st Shift
Major Purpose:
Provides day-to-day operational support for a computing environment (computer center, unit computing, a community of users, etc.), to contribute to the smooth running of that environment. Procedures are generally well-established. Support activities generally require a good, basic technical background while also being administrative in nature. Performs/monitors processes or operations that are reasonably stable and/or which often require choices between several options.
Job Description:
- To provide onsite deskside Tier 2 support performing the following duties
- Job Duties:
- Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic
- documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
- Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Job Requirements:
- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts.
- 1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:
- Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
- Additional Information:
- Metatarsals are required on the first day
- Business casual dress code.
Contact:
Vinay Kumar ...@sunrisesys.com Direct: (732) ###-####| URL: