Job Details

General Merchandise Team Leader – Target

Pay range: $22.25 - $37.80 per hour. Pay is based on several factors that vary by position, including labor markets, education, work experience and certifications.

Target invests in you so you can take care of yourself and your family. Eligible team members receive comprehensive health benefits and programs, including medical, vision, dental, life insurance, 401(k), employee discount, short‑term and long‑term disability, paid sick leave, paid national holidays, and paid vacation.

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All About General Merchandise

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised and available, accurately priced and signed on the sales floor.

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. The team also leads inventory accuracy, merchandise set‑up and pricing processes for all areas of the store and may also lead Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack and ship fulfillment work.

Skills

• Guest service fundamentals and experience building a guest‑first culture on your team
• Retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Leading a team by planning daily/weekly workload to support business priorities and deliver sales goals, while driving process improvements and enhancing workload efficiency
• Coaching and developing hourly team members, including interviewing, evaluation and retention
• Coaching and training hourly team members to build a high‑performing team with direction from your direct leader

Responsibilities

• Execute daily/weekly workload to deliver department and store sales goals and guest engagement, including merchandising, pricing, setting and updating salesfloor displays, sampling, promotions and price change.
• Educate your team on how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
• Help assess reporting to identify gaps in GM processes and assist in developing a plan for resolution.
• Be an expert of operations, accuracy, process and efficiency.
• Assist with and lead the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas.
• Assist and lead with the processes in inventory accuracy, merchandise set‑up and maintenance, and pricing for all areas of the store.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader.
• Help establish clear goals and expectations and hold team members accountable to expectations.
• Help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting to identify gaps and develop a plan.
• Collaborate with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready.
• Stay informed about relevant trends and products to educate team members using Target communications during team connection moments.
• Evaluate candidates for open positions and develop a guest‑centric team, as directed by your immediate leader.
• Work a schedule that aligns to guest and business needs (including early morning, evening, overnight shifts and weekends).
• Support guest services such as back‑up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws.
• Demonstrate inclusivity by valuing diverse voices, being authentic and respectful, and creating equitable experiences.
• Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, and assisting with incident response.
• Model the execution of physical security processes to enhance the in‑store security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• Model a welcoming experience by greeting guests while completing daily tasks.
• Engage with guests in a welcoming way and help solve their specific needs.
• Lead by thanking guests and letting them know we're happy they chose to shop at Target.
• Follow all safe and secure training and processes as a key carrier (if applicable).
• Address all store emergency and compliance needs.
• All other duties based on business needs.

What We Are Looking For

• You enjoy interacting and helping others—including guests and fellow team members.
• You thrive in a fast‑moving, highly active and physically demanding role where teamwork, flexibility and creative problem‑solving are key.
• You are open to a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and peak shopping times).

Key Qualifications

• High school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred, but not required.
• Ability to lead and hold others accountable.
• Communicate on multiple frequency devices and operate handheld scanners and other technology equipment.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Remain focused and composed in a fast‑paced environment.
• Welcoming and helpful attitude toward all guests and team members.
• Effective communication skills.

Benefits Eligibility

Learn about benefits eligibility for this role at Target's benefits information portal.

Americans With Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to ...@HRHelp.Target.com. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel.

Seniority Level

Mid‑Senior level

Employment Type

Part‑time

Job Function

Marketing and Sales

Industry: Retail