Job Details

Salary : $37,564.80 - $50,544.00 Annually
Location : Springfield, MO
Job Type: Full Time
Job Number: 011526
Department: Airport
Opening Date: 01/20/2026
Closing Date: 2/3/2026 11:59 PM Central

Description
Are you looking to be involved in the operations and safety of the passengers, families, and staff within the Springfield-Branson National Airport?
The Springfield-Branson National Airport is looking for qualified candidates with a strong attention to detail ability for the position of Airport Operations Center Agent. This position will be responsible for dispatching personnel and maintaining records concerning airport operations and security. Responsible for responding to police-related and other general airport-related communications through the use of various devices (telephone, radio, and computer dispatch devices). For more information about the Springfield-Branson National Airport - click
Please click here for information on our excellent benefits!
Qualifications and Requirements

Experience, Education, and Training

• At least one year of experience in general dispatching or work in a commercial service airport environment;

OR

• One year of administrative support experience with significant customer service delivery;

PREFERRED

• Experience with an emphasis on contact with the public;
• Undergraduate degree in Airport Management or related field.

Licensing/Certification

• Assignment to some departments requires incumbent to possess a valid driver's license and in some cases provide own vehicle for on-the-job transportation purposes.

Functions

For more information on essential functions and other requirements, please see the
Other Requirements
Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-###-####, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.
Find out more about City of Springfield employee benefits through the following link:
01

The following questions are specific to the position you are applying for, and must be completed accurately. The information you provide below must be reflected in the experience, education, or volunteer work provided in your application above. A response of 'see resume' will not be accepted.

• I understand.

02

How many years of experience do you have in general dispatching or work in a commercial service airport environment?

• I do not have any experience
• Less than 1 year
• 1 year
• 2-3 years
• 4-5 years
• 6 or more years

03

Please describe the experience you have in general dispatching or work in a commercial service airport environment.
04

How many years of administrative support experience do you have with significant customer service delivery?

• I do not have any experience
• Less than 1 year
• 1 year
• 2-3 years
• 4-5 years
• 6 or more years

05

Please describe your administrative support experience with significant customer service delivery.
06

Were you referred by a current City employee to apply for this position?

• Yes
• No

07

If yes, please state the full name of the City employee who referred you to this position.
Required Question