Job Details

Roaring River State Park is a breathtaking oasis nestled in the enchanting southwest Ozark hills of Missouri. As one of the state's most beloved parks, Roaring River offers a captivating blend of natural beauty and outdoor excitement. A deep valley surrounded by rugged landscapes, beckoning both nature enthusiasts and avid anglers alike. With rainbow trout stocked year-round, it's a haven for fishing aficionados seeking their next lunker. The park's scenic charm enhances the experience, boasting seven hiking trails, picturesque picnic spots, and an engaging nature center. The park offers campsites, rustic cabins, and the Emory Melton Inn and Conference Center, complete with a full-service restaurant. Join us at Roaring River State Park, where every day unfolds as a new chapter in the great outdoors!

Summary of Position

Performing close of day scenarios for the Front Office while performing overnight front desk services.

Responsibilities

• Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary of each shift.
• Produce accurate and timely reports and correctly handle all cash transactions.
• Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers.
• Balance and audit for accurate room revenue, food and beverage revenue, cashier's reports, assisting the preparation of all reports relevant to daily revenues.
• Balance, audit for accuracy and transmit credit card batches.
• Complete and transmit daily management and accounting reports and supporting documents.
• During overnight hours you are responsible for support/ contact.
• Perform all Front Desk Attendant functions as required including but not limited to; assist in room reservations, guest check in/out, answering hotel phone calls, and notifying guests of messages.
• Provides for a safe work environment by following all safety and security programs.
• Understand Companys ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
• Other duties per Duties Checklist and as assigned.

Position Requirements

• This is an overnight position; employee must be able to work independently.
• Present a positive image of the company in an upbeat, professional manner.
• Ability to work a variety of nights, weekends and holiday shifts.
• Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles.
• Advanced computer skills Microsoft Office (Word, Excel, Outlook) and Room Master system.

Knowledge and Experience

Education: High school diploma or equivalent required.

College degree preferred. Experience: Minimum 3 (three) years front desk/room registration experience required.

Two years Night Auditor/Relief Night Auditor preferred.

National Park/ Resort Experience Preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.