Hertz - 2867D West Chestnut Expressway - Responsibilities: Communicate and offer ancillary products and services to enhance the customer's travel experience; Sell core products and upsells to maximize revenue and achieve personal sales goals; Convert phone shop inquiries to reservations and rentals while assisting with rental and billing processes; Maximize revenue opportunities by soliciting bookings after every rate quote and overcoming objections; Provide a positive, courteous customer service experience and ensure overall customer satisfaction