Job Details

The Operations Manager is responsible for administrative, bookkeeping, and overall office management for the Springfield Daily Citizen, including performing various confidential duties. The Operations Manager works closely with the CEO, Chief Revenue Officer and Executive Editor on addressing day-to-day workplace needs, as well as the development and execution of strategy.

The job is ideal for someone who seeks to play a leadership role in a fast-paced, team environment. The successful candidate will have strong bookkeeping skills (preference for QuickBooks Online experience) and ability to quickly learn various software platforms, including Google Workspace. Organizational skills, attention to detail and ability to multitask are essential.

The Daily Citizen is a highly collaborative environment where all employees are engaged in fulfilling our nonprofit's mission to inform the community and be a catalyst for good. We offer a blended work environment, with employees allowed to work from home up to two days per week, so long as all work tasks can be completed.

Responsibilities

• Maintain all accounting and bookkeeping, including payroll.
• Work with CEO and other key managers to develop and track budgets, including producing monthly financial reports.
• Support the revenue team, including contract management and invoicing, as well as coordinating fulfillment and production of sponsored content posts, partner emails and public notices.
• Assist the CEO with all aspects of annual and long-term fundraising.
• Coordinate with landlord on use and maintenance of office space, including security.
• Monitor and order office supplies; maintain shared office spaces.
• Coordinate inbound and outbound office mail; assist as point of contact for customer service.
• Onboard and assist with training new employees.

Qualifications

• Associate or four-year degree in business, finance, accounting, marketing, or related field, or equivalent of education and experience.
• Minimum of 8 years full-time employment in responsible positions involving administration, operations and office management, with preference for candidates with bookkeeping, database management, customer service or related experience.
• Strong organizational skills and the ability to multitask to complete a wide variety of tasks.
• Ability to quickly learn various new software programs.