Job Details

The Market Manager is responsible for the operation and results of multiple locations within a designated area not limited to operations, internal and external development, business relationships, wowing every internal and external customer and profitability. Expected to provide leadership and mentoring to all his/her direct reports and lead their team effectively and efficiently. Key Job Responsibilities. Ensure consistent execution of WOW (Wow Operating Way) plan for all locations. Manage the activities of all locations within the designated market through active coordination with the individual locations General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities. Manage and hold all staff accountable for shop performance by ensuring all reporting employees understand the company mission to WOW every customer and be the best, ensuring staff is following standard operating procedures (SOP), recognizing and documenting exceptional and substanda...Market Manager, Manager, Operations, Claims Manager, Management, Automotive