Job Details

Title: Sr. Strategic Program Manager

Location: 2 days/week on-site in one of the following locations: Springfield/Monett, MO; Lenexa, KS; or Allen, TX

Description & Requirements
Ready to lead transformative programs and bring teams together to deliver outcomes that matter? Join our Corporate Program Management Office as a Senior Strategic Program Manager on our Strategic Services Team and help shape enterprise initiatives that drive innovation, operational excellence, and real business impact. You'll work on high‑visibility programs, partner with senior leaders, and influence the processes that power our success—especially across the Payments portfolio.

In this role, you'll own complex, multi‑threaded programs from strategy through delivery—blending agile and traditional methods to achieve measurable results. You'll build trust, energize cross‑functional teams, and create the frameworks that enable continuous improvement. If you're passionate about leading change, empowering people, and turning vision into outcomes, we'd love to hear from you.

This position is a hybrid role requiring at least 2 days per week in any of the following office locations: Springfield, MO/ Monett, MO, Lenexa KS or Allen, TX. Working hours will flexibility be 8-5 CST.

What you'll be responsible for:

• Plans and manages complex programs comprised of multiple related projects focused on delivering strategic products, services, or corporate process improvements.
• Oversees all aspects of program lifecycle from initiation through delivery, ensuring successful execution and alignment with organizational goals.
• Develops and implements robust program frameworks, emphasizing strategic communication and stakeholder engagement across all levels.
• Ensures all inter-project interdependencies are identified, documented, tracked, and completed.
• Ensures all program-level activities, risks, and issues are identified, documented, and managed appropriately.
• Facilitates cross-functional and cross-divisional collaboration, resolving escalated concerns and ensuring alignment across business units.
• Oversee and assist with coordination of vendor and strategic alliance activities related to assigned programs, including oversight of deliverables, issue resolution, risk management, and integration with internal project and program teams.
• Performs other duties as assigned.

• Must have a minimum of 6 years of experience in leading large enterprise scale programs or projects.
• Must be able to analyze complex initiatives or scenarios and break them down to executable projects.
• Must have the ability to create and deliver program/project presentations to senior leadership.
• Must be able to travel up to 15% to attend meetings, training, and/or visits to other Jack Henry office locations.

• Bachelor's degree in any of the following fields: Project Management, Business Administration Management.
• Previous experience managing cloud technology projects.
• Experience in software development project management.
• Project Management Professional (PMP), Program Management Professional (PgMP)
• SAFe AGILIST, SAFe Release Train Engineer or other equivalent Agile Certification