Job Details
Security & Dispatch Associate (12hr Rotating Shifts 8PM-8AM)
2026-09-21 Erlen Group Springfield,MO
Description:
The Security & Dispatch Associate will assist with a variety of duties. The person occupying this person may interact with Leadership, office, product, drivers, systems, and clients to track, inspect, and record shipments in an accurate and professional manner. The person occupying this position will also be responsible for directing traffic and drivers. A Security & Dispatch Associate must be attentive to the activity going on around the property as well as the handling of checking in trucks. This person also must have basic computer and clerical skills.
Duties/Responsibilities:
Erlen Group is an Equal Opportunity Employer. All employment and aspects of employment are decided on the basis of qualifications, merit, and business needs.
Erlen Group values a diverse workplace and encourages anyone to apply, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This is a safety sensitive position.
Reports to: Logistics & System Supervisor
FLSA Status: Non-exempt
The Erlen Group of companies exist to maximize long-term shareholder value by providing goods and services with honesty, integrity and fairness to our team, our communities and our clients.
Work a consistent 8:00 PM - 8:00 AM Night shift with a bi-weekly schedule. Only work 14 days a month!
- Week 1: 2 days on, 2 days off, 3 days on = 48 hours
- Week 2: 2 days off, 2 days on, 3 days off = 36 hours
- Built-in Overtime: Any hours worked over 40 hours in a week are paid at 1.5x your base rate
The Security & Dispatch Associate will assist with a variety of duties. The person occupying this person may interact with Leadership, office, product, drivers, systems, and clients to track, inspect, and record shipments in an accurate and professional manner. The person occupying this position will also be responsible for directing traffic and drivers. A Security & Dispatch Associate must be attentive to the activity going on around the property as well as the handling of checking in trucks. This person also must have basic computer and clerical skills.
Duties/Responsibilities:
- Help direct traffic, communicate with truck drivers, and ensure best use of staged truck parking
- Check in drivers and coordinate related activities and communication to ensure they get to the correct buildings.
- Work with the buildings to coordinate loads and schedules
- Monitors properties by camera and make security rounds throughout the property
- Ability to multi-task (operate gates, answer phones, watch cameras)
- Monitor and alert drivers and tenants of dangerous conditions
- Ability to de-escalate potentially difficult situations
- Ability to solve problems to help drivers get to their locations
- Initiates emergency response protocols
- Ability to handle multiple priorities and multi-task
- Basic computer skills, telephone skills
- Ability to enter data and operate software on computer
- Attention to detail
- Required: High School diploma or equivalent
- Preferred: Three years' experience in related field
- Valid driver's license
- Prolonged periods sitting
- Must be able to lift up to 15 pounds at a time
- Paid time off and Holidays
- Simplified Employee Pension Plan
- Health Insurance
- Group Life Insurance
- Tuition Reimbursement
- Gallup Leadership Development training
Erlen Group is an Equal Opportunity Employer. All employment and aspects of employment are decided on the basis of qualifications, merit, and business needs.
Erlen Group values a diverse workplace and encourages anyone to apply, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This is a safety sensitive position.